The primary goal of SMS campaigns is to build databases about the customers of the company – to build an SMS community or club.
This, of course, demands certain technical capacities that were incorporated in the Megamama application.
Possible ways of building databases:
Each user can unsubscribe from the SMS service by sending an SMS message with the keyword STOP on the number 6996 or 3939.
If the user does not know which SMS club they belong to, they can simply send a message on the number 6996 or 3939 with the keyword INFO. In the reply message they will receive the information about SMS clubs they belong to.
Users can always send the word POMOC (HELP) on the numbers 6996 or 3939. The reply message that will be sent to the user is the following: Provider : Futuristični Marketing d.o.o. e-mail: info@megamama.com, complaints: 01/5188288 working hours: 7 a.m. – 7.p.m. on work days, on Saturday from 8 a.m. – 1 p.m. Possible complaints about the prize competition can be reported to the Megamama Call Centre 01/5 188 288.
Call Centre working hours:
7 a.m. – 7.p.m. on work days,
on Saturday from 8 a.m. – 1 p.m.,
on Sunday closed.